Battery Charging and Care

Please take special care to charge your bicycle's battery in accordance with the recommended procedures and safety information provided. Failure to follow proper charging procedures can result in damage to your bike, the battery, the charger, personal property, and/or serious injury or death.

Always charge your battery in temperatures between 50 °F – 77 °F (10 °C - 25 °C) and ensure that the battery and charger are not damaged before initiating charge. If you notice anything unusual while charging, please discontinue charging and use of the bike and contact Bluejay Electric Bicycles for help.

Also, always ensure the battery is fully charged and operating properly before riding. The battery gauge on the LCD Display and battery-mounted charge status indicator should read similarly. The battery must always be properly locked onto the frame battery mount before use. 

Charging Procedure
Fully charge the battery before each use. This will extend the life of the battery and help reduce the chance of over-discharging it. Charging the battery after short rides does not cause damage.

1. Remove the rubber cover on the charging port, which is located on the opposite side of the battery from the key switch.
2. With the battery on or off the bike, place the charger in a flat, secure place, and connect the DC output plug from the charger (round barrel connector) to the charging port on the side of the battery.
3. Connect the charger input plug (110/220-volt plug) to the power outlet. Charging will initiate. The indicator light on the charger will be red.
4. When the battery is fully charged, the indicator light on the charger will be green, signaling that it is time to unplug the charger from the wall outlet, and remove the charger output plug from the battery charging port.
5. Ensure that the battery charger is disconnected from both the battery and electrical outlet and stored in a safe location before you ride.

Charging Time
The typical time for a full charge is between 4-5 hours. The time the charger takes to fully charge the battery will vary based on various factors including the distance traveled, specific riding characteristics, air temperature, terrain, payload, and battery age. When the input and output plugs of the charger are connected properly, and the battery is not fully charged, the blue charging indicator light will illuminate, indicating that the battery is still charging. 

Do not charge the battery for more than 12 hours at a time, or leave a charging battery unattended.

NOTICE: The battery may take longer to charge when fully depleted, when very new, and after 3-5 years of regular use. If your battery does not seem to be charging normally, taking longer to charge than expected, or you are experiencing substantial reduction in range, please discontinue use and contact Bluejay Electric Bicycles immediately.

Charger Safety Information

• Only charge the battery with the charger originally supplied by Bluejay Electric Bicycles, or a charger purchased directly from Bluejay Electric Bicycles, designed for use with your specific bike serial number, as approved by Bluejay Electric Bicycles. Never charge the battery with a different charger, which could cause damage to your bike, the battery, the charger, personal property, and/or serious injury or death.
• The charger plugs into standard home AC power outlets (110/220 V/50/60 Hz) and automatically detects incoming voltage.
• Only use the charger indoors in a dry, well- ventilated area, on a flat, stable, hard surface, away from sunlight, dirt or debris.
• Only use the charger with the indicator light facing upwards. Using it with the light facing downwards inhibits cooling and reduces charger lifespan.
• Charge in a clear area away from possible trip hazards.
• The battery may be safely charged while installed on the bike, as well as when it is removed from the bike.
• Avoid charger contact with liquids, dirt, debris, or metal objects.
• Do not cover the charger while in use or it can overheat.
• Carefully check the charger cables, charger, and battery for damage before each use.
• Do not open the charger or modify voltage input.
• When unplugging, carefully remove the AC and DC cables by pulling on the plastic plugs. Do not pull on the cables.
• The charger will get hot when operating as designed. If the charger gets too hot to touch, or if you notice a strange smell or any other indicator of overheating, immediately discontinue charger use and contact Bluejay Electric Bicycles Technical Support.
• When the battery is fully charged, the charger automatically stops charging.
• Store and use the charger in a safe place away from children and where it cannot suffer damage from falls or impact.

IMPORTANT:

If the battery is physically damaged, non-functional, performing abnormally, or was dropped or involved in a crash, with or without obvious signs of damage, please discontinue use and charging and contact Bluejay Electric Bicycles immediately.

Do not open the battery housing, which will void the warranty and can result in damage to the battery, property, serious injury, and/or death.