Owner's Portal

Warranty and Registration

• Register Your Bluejay Bike
• Warranty Information

Getting Started and Assembly Instructions

• How to set up and assemble your Bluejay Premiere Edition Bike
• How to Adjust the Handlebars
• How to Adjust the Seat Height
• How to Adjust the Seat Position and Angle
• View all Instructional Videos

Riding Your Bike

• The battery cut out when I was on a trip, what happened?
• Pre-Ride Safety Checklist
• How to activate the motor and operate the LCD Display
• How do I operate the brakes?
• Will my bike work in the rain?

Maintaining Your Bike

• Where should I get my bike serviced?
• What maintenance does my Bluejay need?

General FAQ

• I lost the key to my battery and/or cafe lock. What should I do?

Battery Information

• Battery Safety Information
• How to Remove and Attach the Battery
• When should I charge the battery?
• Battery Charging and Care
• Best Practices for Extending Battery Life
• What is the total lifespan of the battery?

See all 7 articles

General Safety Information

• Owner's Manual: 2021 Premiere Edition Bluejay Electric Bicycle
• Getting to Know Your Premiere Edition Bluejay: Understanding Class 1 E-Bikes
• Riding Usage and Wet Weather Conditions
• Using Your Brakes Correctly
• Wheels and Tires